Dadony's 30-day Return Policy
We want you to be completely satisfied with your purchase at Dadony, and we stand behind the quality of our products. That’s why we offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at contact@dadony.co.ukor call us at +447977446118. We’ll provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Once we receive your return, we’ll inspect it to ensure it’s in the same condition as when you received it. If your return is approved, we’ll issue a refund to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If your item arrives damaged or defective, or if you receive the wrong item, please contact us immediately at contact@dadony.co.ukor call us at +447977446118. We’ll evaluate the issue and make it right.
Exchanges are not offered at this time. If you’d like a different item, please return the item you have and make a separate purchase for the new item.